Creating Outstanding Customer Relationships - DVD

Creating Outstanding Customer Relationships - DVD Price : $49.00
CFIs and Flight Schools, use this course to build your business!

Create Outstanding Customer relationships—With Exceptional Customer Service

Great customer relationships are so important—in any successful business—that we created a course to train ourselves. Each and every person at King Schools who answers a phone or fax takes this course. We are so passionate about these principles and practices that guide our company that we wanted to share them with you.


You'll Learn...
  • Why you must create RAVING FANS
  • How to acquire and maintain customers
  • The one secret thing that everybody is looking for and how to use it for your success
  • The dynamite tool that gets results from other people—every time
  • The definition of a business—it may surprise you
  • The four things you must understand about your own business
  • Why understanding your purpose is so important
  • The necessity of determining your business values
  • How to define your unique selling proposition
  • Why you must understand your customer
  • How to appeal to the needs of others to get winning results
  • What to do when a customer complains
  • Insights and tools that will make your work more fun, reduce stress in your work and make your work more profitable
  • Why following this program will help you get deep satisfaction from your work

56 minutes.

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